Specialisation in work was one of the biggest developments in creating a society. In the long ago and far away you had metal workers and horse breeders, innkeepers and tanners, each doing their own job in a small setting. Fast-forward to today’s workforce and the village has been replaced by the company, but the idea of specialisation has remained the same: businesses have cashiers and data entry workers, human resources and managers, and each of them does a specific job. The idea is that every worker, team, and department, will come together like cogs in a machine to create a business that works quickly and steadily to achieve its overarching goal.
That’s the goal, at least.
The problem is that it is possible to draw those lines a little too darkly. It isn’t just that a certain task is supposed to be done by another department, it’s that it must be done by that department. Say that Margery just got married and needs to change her last name in the system, but instead of allowing her the ability to go in and do it herself she has to fill out a double set of forms and wait for HR to make the changes for her. Maybe James moved over the weekend, and now he has to update his address. Instead of trusting him to put in the changes he also needs to fill out a stack of forms and wait for HR to get around to making the changes.
The Flexibility of Employee Self Service
Specialisation is a good thing, but so is flexibility. That’s where employee self service comes into the picture. Employee self service means that instead of requiring employees to fill out paperwork and to wait for a specific department to make any and all changes within the company’s system, every employee is given access to change their own information. So rather than filling out forms and waiting a few days to a few weeks, it’s now possible for employees to sign in to the company system, make the necessary changes in a few minutes, and then get back to work.
Elf Productivity Ltd. Is Here To Help
The difficulty with embracing employee self service is that it requires giving more employees more access, which is something that a lot of company software just isn’t made to do. Like the employees the computers have only been programmed to do very specific tasks. That’s why Elf Productivity Ltd. designed a software suite that incorporates everything into a single, flexible whole. From the time clock to data changes, production information to access control, this suite puts all the tools a business needs right at its fingertips.
For more information on how Elf Productivity Ltd. can help your business achieve more with less wasted energy, simply contact us today!