The old saying “he who helps himself is helped” is more than good advice when it comes to business management, it can be life saving. In the interest of keeping a business running smoothly it’s important for everything to be as streamlined as possible. That’s where employee self service comes in.
What is Employee Self Service?
Employee self service is when a business ensures that all employees have the tools to accomplish basic needs, even if those needs are not normally within their purview. Examples work best to explain how this works in the day-to-day: say that Sharon from the typing pool just got married, so her last name changed from Smith to Jones. Under a traditional set up Sharon would have to contact human resources, inform them of the change, fill out documents, and then wait a requisite amount of time for the change to take place. This could result in all kinds of problems, from slow checks and mis-labeled mail to travel problems and other issues.
In a company where employee self service is the norm, minor issues like name and address changes, requests for certain forms, filing expenses, etc. can all be taken care of by any employee. This frees up human resources to handle bigger issues, and it makes sure that smaller problems are handled quickly and efficiently by other staff members. Take the same example, but using employee self service: instead of contacting HR Sharon simply logs into the company’s software and makes the name change herself. The whole process is done in minutes, it’s logged into the system, and all problems it could have created are nipped in the bud.
You Need To Have The Right Software
The key to employee self service, and all of the benefits that comes with it, is having the proper software. By getting the right suite it gives all employees access to certain functions and features, and it means that minor tasks can be handled quickly and efficiently instead of waiting for days, weeks, or months for paperwork to go through.
For more information about how employee self service can help your business flourish, simply contact us today!