What factors are involved in increasing productivity? The number of hours an employee works is a factor, but the way those hours are used is a bigger one. Distractions from getting the job done cause productivity speed bumps, and sometimes those distractions come in the form of completely ordinary, completely necessary, administrative tasks.
Common Speed Bumps
Many ordinary employee requests or needs require a brief conversation with a manager or HR person. If the employee can connect with the right person quickly, there is minimal impact to the workday. But sometimes a busy manager is hard to connect with. Many workers have had the experience of checking in at someone’s office several times during the day before they finally make that connection; constantly trying and failing to find someone creates a productivity speed bump.
Email is a more efficient way to handle some issues, but it doesn’t solve all problems. A misunderstanding in email can take several back-and-forth messages to sort out, worse, the volume of email some workers receive makes it too easy for an email to slip through the cracks.
Speed Bumps Send Productivity Off Track
Small speed bumps can turn into big problems. Imagine an employee needs to update their employment record because they have a new mobile phone number, they give the number to their supervisor or an HR person, but the note or email goes astray. The employee doesn’t think to check back with their supervisor to make sure their record is updated. A few weeks later, there’s an urgent need for someone to fill in a shift. The supervisor tries to contact the employee, but is unable to reach them because of their outdated employment record, all of a sudden, a minor oversight in record-keeping has become a big problem: not only is the company short-staffed for that shift, but the supervisor must spend more time trying to find someone to fill in. Future shifts may also be affected because of a backlog of work. The supervisor may need to postpone important tasks in order to handle the staffing issue.
Smooth the Way With Employee Self Service Software
HR software with an Employee Self Service component can eliminate many speed bumps. Requests for holidays or time off can be submitted via the system without needing to personally contact a manager. There is no chance of email or other messages being lost or misfiled. When an employee needs to update a piece of personal information, they are able to do it directly and immediately, which means employee data is always kept up to date.
Preventing speed bumps makes a big difference to productivity in the long term. Contact us today for more information about how our software can remove speed bumps for your business.