It is a frequently cited management truism that “You can’t manage what you can’t measure.” From the earliest days of the quality movement within manufacturing, from Taylor to Ford, or Deming and Shingo, and on to Womack and Jones – the simple premise of “measuring everything” has been at the root of continuous improvement. Without a vehicle for enabling Shop Floor Data Capture, however, the amount of labour expended in any manufacturing process is either subjectively measured or likely to experience wide variation and anomalous data.
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