Many businesses believe that an employee self-service system doesn’t require managing. In most cases this is true, as employees can be left to their own devices without assistance. However introducing new technologies or processes into any company requires some management even if it’s just down to effectively communicating its benefits to your employees or educating them on its use.
Ensuring you choose the right employee self-service system for your organisation is crucial. The software needs to be user friendly for every employee and accommodate all of your organisational needs. Launching a complicated system that’s hard to understand would significantly cost your business time and money as staff would require extensive training and support. Once you choose the right system for your organisation, employees should not just be expected to “get on with it”. Effective training should always be provided on the new system and companies investing in educating staff from the onset, find its adoption and effectiveness provides a quicker return on investment.
Once your employees have been educated, companies should continue to monitor the system in order to safeguard against its misuse. CEEQUEL tracks what information your employees are amending through the process of approvals. Managers can configure the system to notify them when employees change personal details, update next of kin and emergency contacts, provide bank details or request any form of absence. Managers are asked to sanitise and approve any changed prior to them being committed within the live system. CEEQUEL is designed to reduce the amount of manual processes employed, and by devolving the upkeep of information, reduces the negative workload many HR Teams have to endure.
For more information on how an employee self-service system can help your company adopt a hands off approaches contact us today!